Roja was shipped via this program.  You can read about it on our blog, or if you'd like to speak to those involved in the shipping and receiving of Roja contact us@413geek.com

Your Guide to Safe Travel for your Pet

Thank you for choosing Continental Airlines’ award-winning Petsafe program for your pet’s travel. PetSafe sets the industry standard for safety and customer satisfaction in pet shipping. Our team of dedicated agents around the world are animal lovers and will treat your precious pet with the utmost care and attention.

For detailed information about traveling with your Service Animal, please contact our passenger reservations office at 1-800-525-0280 for assistance. If you’re traveling with a small pet “In Cabin”, you can book your pet at the same time you book your reservation on-line at continental.com or contact 1-800-525-0280 for assistance.

The following rules and travel tips will help ensure the safety of your pet while traveling.

Pets

IATA and USDA Restrictions require that pets be at least 8 weeks old prior to travel. Continental requires a valid health certificate issued by a licensed veterinarian in the pet’s country of origin, and it must be dated within 10 days prior to travel.

As recommended by the American Veterinarian Medical Association (AVMA) and Continental's professional consulting Veterinarian, pets are not allowed to be sedated while in transport. Also, should your pet become ill during their journey, Continental will seek immediate medical attention for your pet. Charges for these services are the responsibility of the pet’s owner and due at the pet’s final destination.

Kennels

Pets must be in a non-collapsible kennel that meets IATA and USDA Regulations for the type of animal being transported. All kennels must be of sturdy construction and able to withstand the rigors of travel. Kennels must be large enough for the pet to sit, stand, and turn while crated inside without restriction. For instructions on how to properly measure your pet to ensure it fits the crate, please see our "checklist" for assistance.

Kennels must include dishes for food and water that attach to the inside of the kennel and are accessible to Continental agents without opening the crate. The interior must contain absorbent material such as shredded newspaper, cloth, etc. A tip for the anxious pet is for the pet's owner to sleep in an old t-shirt and use that shirt as the absorbent material. Your scent (on the shirt) will help calm your pet during its travels.

Owners should also purchase a crate well in advance of travel and work to acclimate their pet to their new surroundings. Placing treats or a favorite toy in an opened crate at home for weeks in advance of travel will help your pet become accustomed to their new crate and will allow them to travel safely. Helping your pet feel safe and comfortable in their new crate is essential to a good experience while in transport.

No other toys or accessories are allowed in the kennel for the safety of the animal. Continental also encourages you to include the pet's leash, collar and dry dog food (in the event your pet's travels are delayed) be securely attached to the top of the crate in a clear plastic bag.

Under the current Security Directives, please be aware that kennels are subject to a physical search. Continental's agent must be able to view your pet and the interior of the crate when the pet is checked-in for travel.

Travel

All flights may not be available for live animal shipments due to limited capacity, aircraft types and/or weather conditions. In the event of flight delays or cancellations that are out of the control of Continental Airlines (such as weather, etc.) the person picking up the pet at the final destination is liable for kenneling fees. Per the USDA Animal Welfare Act, Continental will seek protection for delayed pets in their care.

More detailed information about Continental’s PetSafe program is available online at continental.com, under “travel information,” “traveling with animals.”

Restrictions

CO will not accept the Pit Bull Terrier, American Staffordshire Terrier, Presa Canario, Perro de Presa Canario, Dogo Argentino, Cane Corso, Fila Brasilerio, Tosa (Tosa Ken), or a dog mixed with any of these breeds if the dog weighs more than 20 lbs or is over 6 months of age. Ask your representative for more information. We do accept the Staffordshire Bull Terrier with no restrictions.

Acceptance Procedures for the following:

Breed

May 15th – Sept 15th and ≤ 85°

Sept. 16th – May 14th and ≤ 85°

Pugs

Boston Terriers

Bulldogs (Any breed or mix)

Less than or equal to 20 lbs

8 weeks to 6 months

Any weight

8 weeks or older

All snub-nosed dogs (brachycephalic) must be transported in a kennel that is at least 1 size larger than necessary and has ventilation on all 4 sides of the kennel. The additional air flow increases the probability that these sensitive breeds can travel safely.

Some Continental destinations are embargoed because of local restrictions, and many others require an import permit or other health documentation. Please check our website or speak to a representative for more information.

USA and Canada:

1-800-575-3335

Outside the USA and Canada:

+1-832-235-1541

or via e-mail at cocargo@coair.com